Terms and Condition

Customer Terms and Conditions. You are expected to evaluate the Privacy Policies, Terms and Conditions closely when you access the services of HELLOASTRO24. If you continue to visit and use this website, you agree to comply with and be bound by the following terms and conditions of use in relation to this website. If you do not accept these terms, you can exit this website immediately. No person under the age of 18 shall take services of www.Helloastro24.com unless a parent or guardian is asked to do so. By accessing our services, you accept that you are over 18 and acknowledge and adhere to these terms.

• For us, the privacy of our clients and subsidiaries is very important, and so is our privacy policy. This Privacy Policy may be revised from time to time and adjustments are provided for reference in these Terms of Service. Pursuant to the conditions for amending these Terms of Service, we may amend our Privacy Policy from time to time. The User hereby consents, expresses and acknowledges that the Website Privacy Policy has been read and completely understood by the User. The User further acknowledges that the terms and contents of this Privacy Policy, including any updates/alterations/changes made and properly displayed on the Website, are appropriate to the User.

• Whenever you use any services given by HELLOASTRO24, the conditions mentioned herein shall be inferred by you (member, customer, or visitor). • When you click "I AGREE" button anywhere on the website, you infer your approval of these terms and conditions of service, which you agree to, depending on your discretion or on the change in scenarios and technology. You should also be aware that these Terms and Conditions of Service can be changed by HELLOASTRO24 at any time in accordance with your choice of scenario. However, please note that it is never meant to influence our clients specifically or to hinder their level of service or customer loyalty.

• Only persons who make legally binding contracts under relevant law are provided with the services. Without restricting the above, minors (in most jurisdictions, those under 18 years of age are not allowed to use the Service) or suspend HELLOASTRO24 members temporarily, temporarily or indefinitely. No harassment by any individual including a minor using the services offered on the website will be held accountable for this site. • Upon registering you will receive a unique HELLOASTRO24 ID and password, including your provision of registration details. The protection of your HELLOASTRO24 ID and your password shall be completely retained by you. You are liable for all your account uses, whether or not you have approved them in practice or not. By following the website directions, you can update your password. You accept that it cannot be transferred or sold to another party. You shall also consent to inform HELLOASTRO24 promptly of any unauthorised use or any other security breaches known to you. • Astrological details, reports, information, telephones, chat, text messages and e-mailed material are given through the World Wide Web, electronic mail and mobile telephone, telephone, SMS, chat, video, calling and mobile/tabletting applications in HELLOASTRO24. Even if parts of the contents are visible through the HELLOASTRO24 (General Services), you will need to register as a Member of the Helloastro24 if you want to access a customised astrology field or obtain additional content and services (including telephone service). • In these Service Settings, it was collectively referred to as "Services." If a member uses the Tailored Services, the member agrees to: – Provide, as and when needed by HELLOASTRO24, with up-to-date, appropriate and correct details about itself. – Preserve and update the information and keep it up to date, complete and precise, if and when necessary. – Please remember, that in these Terms of Service the registration data applies to all the details we ask for and supplies to you on your original subscription and to all changes to it. • The website shall have access to the account and the information generated by the user to ensure that HELLOASTRO24 is capable of providing high-quality services, responding to customer needs and complying with the laws, you hereby agree to unconditional access to the account through the website of HELLOASTRO24, its employees, agents and a designated person to be able to access the account in this respect. • HELLOASTRO24 can, with or without warning, change or discontinue (in whole or in part/s) any of its Services or your membership account without liability to you, any other user or any third party for any reason whatsoever. The website may or may not issue notifications or provide any justification for the website to take such action. Violation of any of the conditions specified in these Terms of Use shall, if registered with the Website, lead to the immediate revocation of the user's registration. We also reserve the right to terminate your account immediately (a) without restricting the above, if we are unable to verify or authenticate your registration data or other details given by you,(b) if we believe that your acts may cause you, HELLOASTRO24, or any or any of our other users to be legally liable, or (c) if we believe that you have provided us with false or misleading registration data or other information, interfered with or violated these Terms of Service or our Privacy Policy with other users or the administration of the Services. • You have a personal right to use our services. You are a person and you are not a company or any other business organisation. Without the express written permission of HELLOASTRO24, you agree not to resell or make any commercial use of the Facilities. You are also solely responsible via our Website for the quality of your transmissions. Your use of the Services is subject to all applicable laws and regulations of local, state, national and foreign nature. • You're agreeing: • To comply with all Indian laws on the transmission by our services of technical data exported from India • Not to use the Website for unlawful purposes or any of its programmes • Not interfering or interrupting networks linked to HELLOASTRO24 • To comply with all relevant network laws, policies and procedures related to the website, app and HELLOASTRO24; and • To comply with all relevant national and international rules, laws, legislation and regulations applicable to your use of the Services. • To send and receive certain texts, HELLOASTRO24 makes use of the Internet. Your activity is also subject to laws, rules, and procedures on the Internet. You will not use MY VEDIC Tutor for any person who has not given explicit permission to be included in such a method for chain letters, junk mail, spamming, or any use of distribution lists. You agree not to pass on any illegal, harassing, libellous, abusive, threatening, malicious, vulgar, obscene or otherwise objectionable content of any kind or nature through HELLOASTRO24. • In addition, you agree not to transmit any material that facilitates conduct that may constitute a criminal offence, give rise to civil liability, or otherwise breach any applicable local, state, national or international law or regulation. There is a strict ban on attempts to obtain unauthorised access to other computer systems/servers. You shall not interfere with any other use or enjoyment of the Website or Facilities by members of HELLOASTRO24. • In no case shall HELLOASTRO24 or its suppliers be liable for any indirect, incidental, exceptional, consequential or punitive damages of any kind, including, but not limited to, the loss of income and the cost of buying replacement goods and services (collectively, indirect damages) arising out of or in connection with our website, the services, our privacy policy or these terms and conditions. without limiting the foregoing, HELLOASTRO24 will not be liable for indirect damages arising out of or in connection with: THE USE OF OR THE INABILITY TO USE THE SERVICES ANY SERVICES PURCHASED OR OBTAINED THROUGH HELLOASTRO24S SITE, OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH HELLOASTRO24S SERVICES; OR LOSS OF, UNAUTHORIZED ACCESS TO, OR ALTERATION OF USERS TRANSMISSIONS OR DATA. • You should know and acknowledge that all HELLOASTRO24 Services are offered at the request of the customer. Furthermore, HELLOASTRO24 acknowledges no responsibility for any member communications or customization settings (or lack of) availability, deletions or failures to store them. In particular, but not by way of limitation, if the account is inactive for more than ninety (90) days, HELLOASTRO24 may delete e-mail or other accounts or information therein if the account is inactive for more than ninety (90) days, using, applying and understanding all the predictions and explanations is at the discretion of the User and the User is solely responsible, if any, for any eventuality. • On behalf of HELLOASTRO24 and its subsidiaries, HELLOASTRO24 disclaims all warranties of any kind, express or implied, including without limitation any guarantee of merchantability, fitness for a particular reason, title or non-infringement and makes no warranty or representation as to the results that may be obtained from the use of the material or services, the quality or durability of any co-infringement. No advice or knowledge, whether oral or written, obtained by you from MY VEDIC Tutor or through the services shall establish any such warranty. • You consent to indemnify, protect and keep harmless Helloastro24.com and its parents, subsidiaries, associates, officers, directors, staff, vendors, advisors and agents against any and all allegations, liability, penalties and/or expenditures (including, but not limited to, attorney's fees) arising out of Your usage of the Services, Your violation of the Privacy Policy or these Terms of Service, or Y These Terms of Service would support the successors, assignations and licensees of HELLOASTRO24. • You agree that the Content, including, but not limited to, text, software, music, audio, images, video, graphics or other material included in or transmitted by sponsor advertising, commercially generated information submitted by Helloastro24.com, its suppliers and/or advertisers to the Member, is protected by copyrights, trademarks, service marks, patents and/or other proprietary rights. Unless specifically approved by Helloastro24.com, its suppliers or advertisers, you are not allowed to copy, use, replicate, distribute, execute, show, or construct derivative works from the material. • All notifications to a party shall be in writing and made either by email or by Indian Post unless otherwise specified in these Terms of Service. The notification shall be deemed to have been issued to the Member at the address provided by the Member in the Registration Data and to MY VEDIC Tutor at the address set out below, 24 hours after the email is sent, or 3 days after the deposit: • Any dispute, controversy or allegation arising out of, relating to, or relating to this Agreement shall be resolved by binding arbitration in compliance with the provisions of Indian Law on commercial arbitration. The arbitration shall be performed by a single arbitrator, appointed in compliance with the provisions of Indian Law, and any court having jurisdiction may decide on the award of the arbitration award. • Notwithstanding the foregoing, either party is entitled to pursue some temporary or provisional relief from a court of competent jurisdiction in Ahmedabad with a view to preserving the interests of that party before any arbitration has been concluded hereunder, and both parties consent to refer any such proceedings to the exclusive jurisdiction of the courts of India and the courts of Ahmedabad, Gujarat. • These Terms of Service shall be regulated by and interpreted in compliance with the laws of India without giving effect to any principles of choice of law which would require the laws of another State to be implemented. If any clause or section of these Terms of Service or Privacy Policy is found to be unenforceable or invalid by a court of competent jurisdiction for any purpose, that provision shall be revised and interpreted so as to better meet the purposes of any unenforceable or invalid provision within the scope of applicable law and the remainder of the Terms of Service or Privacy Policy, as applicable. • The headings are for reference purposes only and do not specify, restrict, construe or explain the degree or nature of that section in any way. Only if written and signed by HELLOASTRO24 will any waiver of any clause of the Terms of Service be valid. These Terms of Service constitute the entire agreement between the parties with respect to the subject matter of the Terms of Service and supersedes and supersedes all prior or contemporaneous understandings or agreements, written or oral, with respect to such subject matter/s. Reports Charts are delivered within 72-144 hours from the time the required inputs are provided by the user. Please check the product page for exact delivery times. The delivery time-frames displayed on our website are approximate, but we make every effort to strictly adhere to them. However, since these reports are personalized and manually prepared by our astrologers, sometimes human delays may become inevitable. Minor delays which are considered reasonable will not be treated as a basis for refunds. Also, refund requests for incorrect data provided by customers will not be entertained under any circumstances. You are therefore requested to double-check your data before providing it to us. Still, if you e-mail us at reports@Helloastro24.com within an hour of ordering the report, we will consider making the appropriate changes. • In any circumstances, no request will be received until you have paid for the minutes to talk to the astrologers or chat. Upon submission of your input information, including your registered mobile number, Talk and Chat to Astrologer Minutes are credited to your account instantly. • If a customer has placed an order for Gemstone, Rudraksha, Yantra or Puja and wishes to cancel the order, the customer may request that the order be cancelled and that the order be reimbursed within 4 hours of payment. No refund request will be issued after 4 hours of expiry. • Store goods are delivered within 15-25 days outside India, from the date of submission of input data. Delivery times are conditional on the customs process in your region. Please contact our Customer Service for any queries. • Due to regulatory limitations, once the order is delivered, we do not allow returns of physical goods. We take the utmost care to ensure that clients, along with photos of the items, are kept updated about the order process. Before shipping, we have a multi-level inspection of the goods and every attempt is made to ensure that you get the product according to your specifications and definition of the product. Before the product is delivered, please contact our Customer Service in case of any discrepancy. • If the customer wishes to cancel the order placed for Gemstone, Rudraksha or Yantra, the customer may request that the order be cancelled and that the order be refunded within 4 hours of payment. No refund request will be issued after 4 hours of expiry. • Customers need to send an email to support@Helloastro24.com specifying the reason for cancellation for order cancellation and refund requests. • Within India, store products are shipped within 7-15 days from the date of submission of input data. • A refund will be given within 15-25 days of receipt of the returned product using the same payment system which was used to make the payment. • After the delivery of the product has reached the destination and the customer wishes to replace the product due to manufacturing defects, within 4 hours of receipt of the product, the customer may request the replacement of the product. After the expiry of 4 hours, no replacement application will be received. • Customers need to send emails with photographs of the faulty goods with reasons to support@Helloastro24.com for product replacement. • Since our goods are customised and rituals are done on behalf of the consumer, for any occasion, we do not exchange the product. If you want to change your product, you can contact our Customer Service department, support@Helloastro24.com, before we change the product. – Any conflict, argument or controversy arising out of or relating to these Terms of Use, including the determination of the scope or applicability of these Terms of Use for arbitration or the use of the Application or the information to which it provides access, shall be decided in India by arbitration before a single arbitrator unanimously appointed by the Members and the Platform. In compliance with the Arbitration and Conciliation Act, 1996, arbitration shall be performed. Ahmedabad will be the seat of such arbitration. All such arbitration proceedings, including, without limitation, any prizes, shall be held in the English language. The award to the parties to the conflict shall be final and binding. – Despite the foregoing, either party is entitled to obtain some temporary or provisional relief from a court of competent jurisdiction in Ahmedabad with a view to preserving the interests of that party before any arbitration has been concluded hereunder, and both parties consent to refer any such proceedings to the exclusive jurisdiction of the courts of India and the courts of Ahmedabad. The other party may recover attorneys' fees and expenses up to One Lakh Rupees INR if either party files an action pursuant to this provision. – These Terms of Use shall be controlled by and construed in compliance with the laws of India, without regard to any choice of laws or principles which would require the laws of another State to be applied. If any clause or section of these Terms of Use or Privacy Policy is found to be unenforceable or invalid by a court of competent jurisdiction for any purpose, that provision shall be modified and interpreted in order to better meet the purposes of such an unenforceable or invalid provision within the limits of the relevant law and the remainder of the Terms of Use or Privacy Policy, if applicable, Headings are available for reference purposes. • These Terms of Use and your use of the Services shall be construed in compliance with the laws of India, without regard to its conflicts of law regulations. The parties consent to apply to the jurisdiction of a court situated in Ahmedabad any conflict arising under these Terms of Use for any proceedings for which the parties retain the right to obtain injunctive or other equitable relief in a court of competent jurisdiction in order to avoid the actual or threatened infringement, misappropriation or infringement of the copyrights, trademarks, trade secrets, patent rights of a party. Astrologer terms and conditions Introduction The Helloastro24.com Astrologers Terms and Conditions (this "Agreement") are applicable to you, an Astrologer in your field (“Astrologer”) who access and/or use the platform for providing online advice and professional consulting services ("Astrologer Platform") available at www.helloastro24.com and/or Other B2B solutions and websites powered by helloastro24.com or owned by Lifebox company. Definition of Astrologer You are considered to be an "Astrologer" if you have a recognized degree or diploma or certificate course in the category you are registered other than the lifestyle or spiritual category, for which no degree is mandatory, and register to be an Astrologer with the explicit purpose of providing your consultation to the visitors of the helloastro24 Platform and/or on partner sites. Your Astrologer Registration Form is subject to the approval of helloastro24, once the same is accepted, your profile will be activated by helloastro24. Rejection of a profile may occur due to incomplete forms, or due to a particular category or subcategory being closed for registration at a particular time or any other reason that may not have been specifically mentioned here and in no way implies a rejection of the Astrologer and his or her qualifications. Definition of member or user Anyone who has registered themselves on the helloastro24 platform with the purpose of taking advice or services from an Astrologer will be deemed as a member or user of helloastro24. Such members or users may or may not have made a payment on the platform, and may use the platform to avail of free consultation if the same has so been provided by the Astrologer. Therefore a user or member may or may not be a paid member of helloastro24. This Agreement applies with respect to you or any Astrologer’s access and/or use of the Astrologer Platform regardless of where such Astrologer Platform is made available. In addition to the Astrologer Platform being available at the Sites, the Astrologer Platform, or a portion thereof, may also be made available via third party websites. If you or any Astrologer has accessed the Astrologer Platform, or any portion thereof, via a website owned, operated, managed, maintained or controlled by a third party, your or any Astrologer’s use of such website may be subject to terms and conditions imposed by such third party as well. Helloastro24 is not and shall not be responsible or liable for any terms, conditions, policies, acts, omissions etc. of any such third parties. YOU AGREE THAT BY USING THE ASTROLOGER PLATFORM YOU ARE AT LEAST 18 YEARS OF AGE AND YOU ARE COMPETENT UNDER LAW TO ENTER INTO A LEGALLY BINDING AND ENFORCEABLE CONTRACT. This Agreement sets forth and contains the terms and conditions between you i.e. the Astrologer and Helloastro24. By using any portion of the website you agree to be bound by this Agreement. It is advisable that you should read this Agreement carefully. In the event, IF YOU DO NOT AGREE TO BE BOUND BY ANY CLAUSE OF THIS AGREEMENT, YOU SHOULD IMMEDIATELY CEASE FROM USING ANY PORTION OF THE WEBSITE. In such a case, you will not be able to register as an Astrologer or otherwise access and/or use the Astrologer Platform. Helloastro24 reserves the right and may modify this Agreement or any part thereof at any time as may be required for the provision of services on the Sites, for complying with the legal and regulatory framework and for other legitimate business purposes. will expend reasonable efforts to inform you of any material change to this Agreement. That said, you as well as every Astrologer are encouraged to check the terms of this Agreement frequently. It is made expressly clear that continuing to use the Astrologer Platform and/or the Sites (including maintaining your account) after any modifications have been made to this Agreement, would indicate your and/or the Astrologer’s consent to be bound by such modified agreement. Definition of service Helloastro24.com provides a platform where an Astrologer may present his or her consultation and sell advice or services to interested helloastro24 users. The Astrologer Platform allows Members to locate an Astrologer and ask questions or request advice and/or services from such an Astrologer via the helloastro24 platform. Helloastro24, via the Astrologer Platform, enables a Member to communicate with the Astrologer. Payments made via the payment gateway on the helloastro24 platform can be used for one or more Astrologers, at the complete discretion of the Member. The Member is not restricted in any way from using the services of one particular Astrologer at any point and time. Astrologer affirmation, conduct and use The Astrologer warrants that whenever it provides Astrologer services to any Member of helloastro24, it shall do so after exercising a reasonable standard of care or standard of care mandated by his or her profession, whichever is higher. The Astrologer agrees that the Astrologer: • is at least 18 years of age or an entity recognized by law, and that you are authorized to submit an Astrologer registration form, or that you are authorized to represent the person (which may include a legal entity) who is submitting an Astrologer Registration Form, and that you are authorized to sign the Astrologer Registration Form on behalf of yourself or on behalf of the person that you represent and bind him or her. • Will provide a truly correct and accurate representation of skills, degrees, qualifications, background and other such information, and will maintain and update all such information during the term of this Agreement to keep it true, accurate, current and complete. • Will maintain such skills, qualifications and other information, including maintaining your status in good standing as a licensed professional in any jurisdiction, as may be required by that jurisdiction, where you practice your profession. • Will not perform services or offer advice in any jurisdiction where you are not authorized or licensed or in good standing to do so. • Will not diagnose, treat, test, recommend a course of treatment, or otherwise provide or perform services that require an in-person physical examination of a Member. • Will advise Members that your advice is not a substitute for the advice of a physician after a physical examination and that your advice is for informational purposes only. • Will not provide any legal or medical advice or other advice or information which may only be lawfully rendered or provided by a licensed professional who has established a physician-patient relationship, attorney-client, or other relationship. • Will not misrepresent yourself or create a misleading name or listing. • Will not mislead Members to believe that he or they can provide a service which is outside the Astrologer’s scope of work. • Will not take any actions which may undermine, disrupt or manipulate the integrity of Helloastro24.com and/or the Sites. • Will not interfere with or disrupt the Sites or servers or networks connected to the Sites. • Will not attempt to gain unauthorized access to other computer systems or networks connected to the Site and will not send junk mail or spam or any unsolicited mass distribution emails. • Will does not transmit through the Site any unlawful, harassing, libellous, privacy violative, abusive, threatening, defamatory, vulgar, obscene, racist, harmful or otherwise objectionable material of any kind. • Will not stalk, threaten or harass any Astrologer or Member or infringe upon or attempt to infringe upon their privacy • Will not violate any applicable local, state, national, or international law, statute, ordinance, rule, regulation or ethical code. • Will not do any act which results in any intellectual property violation, third party advertisement, the spread of viruses, worms, malicious software, or any other illegal or immoral act. • Will receive SMS notifications and alerts from Helloastro24.com including daily reminders to log in. • WILL NOT ATTEMPT TO CONTACT THE MEMBER OR ENCOURAGE ANY PAYMENT FROM THE MEMBER WHICH IS NOT THROUGH HELLOASTRO24 AND/OR SITES. • WILL NOT EXCHANGE ANY PERSONAL CONTACT INFORMATION WITH ANY MEMBER FOR THE PURPOSE OF MAKING AN OFFLINE PAYMENT. • WILL NOT ATTEMPT TO TAKE THE ACT OF PROVIDING ONLINE ADVICE AND/OR PROFESSIONAL CONSULTING SERVICES OFFLINE, I.E. WITHOUT USING HELLOASTRO24 AND/OR SITES THAT CAN BE DONE VIA THE HELLOASTRO24 PLATFORM • WILL ABIDE BY THE PAYMENT/PRICING GUIDELINES AND NOT CHARGE THE MEMBER BEYOND ACCEPTABLE NORMS OF PRICING. Astrologer agrees to a fair price policy and will charge on par with their own, and other similar calling platforms. Helloastro24 reserves the right to automatically lower the price of the astrologer, if it finds that it is higher anywhere else on another website. Helloastro24 is not bound to inform the astrologer and it is up to the astrologer to ensure that their pricing is the same on all platforms. In the event that an astrologer repeatedly changes pricing so that is NOT the same as other platforms, or the astrologer's own website, helloastro24 reserves the right to disable the services of the astrologer without prior notice. • WILL NOT ATTEMPT TO FRAUDULENTLY INCREASE TALK TIME BETWEEN MEMBER AND Astrologer WHICH WOULD RESULT IN A GREATER PAYMENT TO THE Astrologer. WILL NOT SHARE ACCESS TO THE ASTROLOGER MANAGEMENT PLATFORM WITH ANYONE ELSE. WILL NOT DISCLOSE TERMS AND CONDITIONS BETWEEN HELLOASTRO24 AND THE ASTROLOGER TO A THIRD PARTY OR TO A MEMBER OF HELLOASTRO24. ANY DISCLOSURE WILL BE DEEMED TO BE A VIOLATION OF CONFIDENTIALITY AND CAN RESULT IN AN ASTROLOGER BEING ASKED TO LEAVE THE PLATFORM. The Astrologer acknowledges that Helloastro24 merely provides a platform wherein the Astrologers can meet the Members, i.e. customers and therefore agrees that the Sites are being provided for use as is, and therefore, the Astrologer will not have any plea, claim, or demand vis a vis Helloastro24. Further, the use of Helloastro24 and/or the Sites by the Astrologer is voluntary and completely at the Astrologer’s sole and entire risk, without any warranties of merchantability, or fitness for a particular purpose, non-infringement, compatibility etc. The Astrologer acknowledges and agrees that it shall be solely responsible for all conduct, services, advice, postings and transmissions that are made from the account of the Astrologer and further consents that any information or content that the Astrologer posts or transmits will not be considered to be Astrologer’s confidential information and in fact, this information, whether personal in nature or not, shall be owned by Helloastro24. The astrologer further agrees and consents to all conversations, chats or transcripts being captured in any format controlled processed and shared by Helloastro24 in terms of the Privacy Policy and as permissible by law. THE Astrologer HOWEVER DOES WARRANT THAT ANY INFORMATION SHARED BY THE MEMBER TO THE Astrologer. WILL NOT BE DISCLOSED AND WILL USE HIS/HER BEST EFFORTS TO GUARD MEMBER’S PRIVACY. Helloastro24 enables the transfer of files between Members and Astrologers. When opening such file attachments received from Members it is the Astrologer’s responsibility to scan them with an anti-virus software application prior to opening them. Without derogating from the above or any other term of this Agreement, Helloastro24 may, in its absolute discretion, refuse to post, transmit or remove any content uploaded by the Astrologer and/or remove any content violating this Agreement. The decision taken by Helloastro24 shall be final in this regard. The Astrologer will bear all the risks associated with the uploading and transmitting of material while utilizing a Site and/or Helloastro24's services, including reliance on its accuracy, reliability or legality. THE Astrologer SHALL NOT DISOBEY OR COMMIT A BREACH OF THIS AGREEMENT OR ANY OTHER AGREEMENTS OR INSTRUCTIONS CONVEYED BY HELLOASTRO24. FAILURE TO COMPLY OR A BREACH OF THE ABOVE, WILL ENTITLE HELLOASTRO24, WITHOUT INTIMATING THE Astrologer, TO IMMEDIATELY BLACKLIST THE ASTROLOGER ON ITS ROLLS, SUSPEND THE Astrologer’S ACCOUNT ON THE SITES AND THEREFORE, RESTRICT TRAFFIC TO IT, WITHHOLD OUTSTANDING PAYMENTS DUE TO THE ASTROLOGER AND EVEN, PERMANENTLY EJECT THE ASTROLOGER FROM THE ASTROLOGER PLATFORM. Payment of fees and billing The Astrologer acknowledges that in order to have a presence on the Astrologer Platform as an Astrologer, he or she must be registered and approved Astrologer on the Helloastro24 platform The approval is done annually by Helloastro24 before it can access the Sites and provide online advice or professional consultancy services. Astrologers also acknowledge that Helloastro24 merely provides the Astrologer Platform where Members may elect to contact Astrologers and Helloastro24 promotes the Astrologer profiles through various digital and mobile properties owned by Helloastro24 but Helloastro24 cannot and does not guarantee that mere signing up and making the payment to Helloastro24 will result in Transactions. The Astrologer also acknowledges that any payment made to Helloastro24 is for the opportunity to have a presence on the Astrologer Platform unless otherwise specified. The Astrologer also agrees that in the event a Member does contact the Astrologer through Helloastro24’s Astrologer Platform, for every call, web session, chat session etc., Helloastro24 is entitled to a certain percentage of the billing, which depends on the plan the Astrologer has chosen at the time of choosing a plan. Therefore, before Helloastro24 makes the payment to the Astrologer, Helloastro24 shall be entitled to deduct the amounts which have accrued to it and the remainder shall be transferred to the Astrologer, as agreed by the Astrologer at the time of registration. Helloastro24’s billing system is not error-free, and Helloastro24 shall not be liable for any problems, miscalculations or malfunctions in processing Astrologer Fees or other payments due to the Astrologer. If the Astrologer thinks that a mistake has occurred he or she must send his/her complaint to Helloastro24 within 30 days of discovery of such a mistake. If for any reason the Member has not paid the Astrologer Fee or has paid but has later charged back such payment, no Astrologer Fees will be paid to the Astrologer for that transaction and if the money has already been sent to the Astrologer, Astrologer is required to repay this amount to Helloastro24, and Helloastro24 has the right to deduct this amount from the Astrologer's account or from the following payments to be made from Helloastro24 to Astrologer. Any Astrologer advice that is disputed, and remains unresolved, will be withheld for a reasonable amount of time till the problem is resolved. Helloastro24 will have the final say with regards to disputes in this regard. In case of a money-back guarantee, Helloastro24 reserves the right to provide a refund to a customer if they ask for it, and no prior permission will be taken from the astrologer for the same. The astrologer acknowledges and agrees that calls may be audited for quality purposes at such a time as a member requesting a refund or for the purpose of testing quality. User name and password When you, the Astrologer, create and open an account with Helloastro24, you will be asked to provide a user name and password. You are entirely responsible for maintaining the confidentiality of your password and user name and any other security information related to your account. You will be fully responsible for all activities that occur under your account, user name or password. You may not use the account, username or password of someone else at any time. You will immediately notify Helloastro24 of any unauthorized use of your password, user name, e-mail or any other breach of security. Helloastro24 encourages Astrologers to change their passwords at least once a month. Helloastro24 will not be liable for any loss that you incur as a result of someone else using your account or your password, either with or without your knowledge. You may be held liable for any losses incurred by Helloastro24 due to someone else’s use of your account or password. Disclaimer of warranty ASTROLOGER ACKNOWLEDGES AND AGREES THAT THE SITES AND ASTROLOGER PLATFORM ARE PROVIDED ON A "AS IS" BASIS, AND THEREFORE MEMBER WILL NOT HAVE ANY CLAIM OR DEMAND AGAINST Helloastro24, ITS AFFILIATES, OR ANY OF THE FOREGOING'S OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, SUBCONTRACTORS, REPRESENTATIVES, AGENTS ETC. WITH RESPECT TO THE SITES, THE ASTROLOGER PLATFORM OR ANY MEMBER. THE USE OF THE SITES AND THE ASTROLOGER PLATFORM IS AT THE ASTROLOGER’S SOLE RISK. TO THE FULLEST EXTENT OF THE LAW, AND Helloastro24 EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON- INFRINGEMENT, SECURITY AND ACCURACY. THE ASTROLOGER SHALL NOT HAVE ANY PLEA, CLAIM OR DEMAND AGAINST HELLOASTRO24, ITS AFFILIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, SUB-CONTRACTORS AND AGENTS IN RESPECT OF ANY SERVICES THE ASTROLOGER DECIDES TO PROVIDE IN CONNECTION WITH THE USE OF THE SITES. HELLOASTRO24 WILL NOT BE DEEMED THE PROVIDER OR RECIPIENT OF ANY SERVICES ACQUIRED THROUGH THE SITES AND/OR HELLOASTRO24. THE SALE OR PURCHASE OF SERVICES IS ACCORDINGLY EFFECTED AT THE ASTROLOGER'S SOLE AND ENTIRE RISK. UNDER NO CIRCUMSTANCES WILL HELLOASTRO24, ITS AFFILIATES AND THEIR RESPECTIVE OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, SUB-CONTRACTORS AND AGENTS BE LIABLE TO ANY ASTROLOGER FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES (INCLUDING BUT NOT LIMITED TO LOSS OF BUSINESS, REVENUE, PROFITS, USE, DATA OR OTHER ECONOMIC ADVANTAGE), HOWEVER, IT ARISES, WHETHER IN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, OR ARISING FROM THE SERVICES OR ANY PROVISION OF THIS AGREEMENT. THE ASTROLOGER ACKNOWLEDGES AND AGREES THAT HELLOASTRO24 DISCLAIMS ANY LIABILITY WITH RESPECT TO ANY CLAIM, SUIT OR ACTION BROUGHT BY A MEMBER IN CONNECTION WITH THE PROVISION OF ANY SERVICES BY THE ASTROLOGER (INCLUDING, WITHOUT LIMITATION, REPRESENTATIONS BY THE ASTROLOGER AS TO ASTROLOGER’S QUALIFICATIONS AND ADVICE PROVIDED BY THE ASTROLOGER) THROUGH THE HELLOASTRO24 SERVICE AND ASTROLOGER AGREES TO INDEMNIFY AND HOLD HELLOASTRO24 HARMLESS IN CONNECTION WITH ANY SUCH CLAIM AND ANY DAMAGES OR EXPENSES ARISING THEREFROM. Helloastro24 does not assume, and will not be liable for: (1) the accuracy or availability of the Sites or the Astrologer Platform; or (2) any damages or injury arising from or related to the Sites, the Astrologer Platform and/or any opinion, response, advice, prediction, recommendation, information, representation and/or other service provided or not provided by any Astrologer. This section (disclaimer of warranty) shall survive termination or expiration of this Agreement. Additional disclaimers Helloastro24 will not be liable for enforcing any agreement that was made between an Astrologer and a Member, including a Member fee agreement. The astrologer will be solely responsible for any agreement made with a Member. It is expressly reiterated that Helloastro24 merely brings both the Member and the Astrologer on a common platform in order to increase the accessibility of the various Astrologers to the various Members and has no role in the actual dispensation of advice. In the event of a dispute regarding any Transaction conducted via the Astrologer Platform or the Sites, the Astrologer hereby relieves Helloastro24, its affiliates, their respective officers, directors, shareholders, employees, sub-contractors and agents from all manner of actions, claims or demands and from any and all losses (direct, indirect, incidental or consequential), damages, costs or expenses, including, without limitation, court costs and attorneys' fees, which Astrologer may have against one or more Members. Limitation of liability ASTROLOGER EXPRESSLY UNDERSTANDS AND AGREES THAT Helloastro24, ITS AFFILIATES, AND ANY OF THE FOREGOING'S OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, SUB-CONTRACTORS AGENTS ETC. SHALL NOT BE LIABLE TO ANY ASTROLOGER OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES (INCLUDING, BUT NOT LIMITED TO, LOSS OF BUSINESS, REVENUE, PROFITS, USE, DATA OR OTHER ECONOMIC ADVANTAGE). ASTROLOGER FURTHER EXPRESSLY UNDERSTANDS AND AGREES THAT Helloastro24 DISCLAIMS ANY LIABILITY WITH RESPECT TO ANY CLAIM, SUIT OR ACTION BROUGHT BY AN ASTROLOGER IN CONNECTION WITH PAYMENT FOR SERVICES BY THE MEMBER AND ASTROLOGER AGREES TO INDEMNIFY, DEFEND AND HOLD Helloastro24 HARMLESS IN CONNECTION WITH ANY SUCH CLAIM. THE FOREGOING LIMITATIONS AND EXCLUSIONS WILL APPLY REGARDLESS OF WHETHER THE CAUSE OF ACTION ARISES IN CONTRACT, IN TORT OR OTHERWISE AND NOTWITHSTANDING THE FAILURE OF THE ESSENTIAL PURPOSE OF ANY REMEDY OR NEGLIGENCE. In the event applicable law does not allow the limitation of liability as set forth above, the limitation will be deemed modified solely to the extent necessary to comply with applicable law, and the maximum liability to Helloastro24 will be capped at $10 or Rs.500 whichever is higher. This section (limitation of liability) shall survive termination or expiration of this Agreement. Links The Sites may contain links or other content related to websites, products and/or services offered by third parties. Helloastro24 has no control over any such links, content, websites, products or services or any information provided or transmitted via such links, websites, products or services, or otherwise provided by any such third party. The Astrologer acknowledges and agrees that Helloastro24 is not responsible for the availability of such third party links, content, websites, products or services and will not be responsible or liable for any content, advertising, products or other materials contained therein or the business practices or privacy practices related thereto. The Astrologer warrants and agrees that Helloastro24 will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such link, website, content, product and/or service. Helloastro24 encourages the Astrologer to, at a minimum, be aware when he or she leaves a Site and to review the privacy practices related to third-party sites. Advertisements Helloastro24 may include on the Sites advertisements on its own behalf or paid advertisements on behalf of third parties. By clicking on the advertisements, the Astrologer may be redirected to a website of the advertiser or receive other messages, information or offers from the advertiser. The Astrologer acknowledges and agrees that Helloastro24 is not liable or responsible for the content, products or services of such advertisers or the websites, links, information, messages, offers or privacy practices of such advertisers. The Astrologer is wholly liable for all communications and transactions with advertisers. Modifications and termination of services Helloastro24 reserves the right to modify or discontinue, temporarily or permanently, any service in or on the Sites, with or without notice to the Astrologer. The Astrologer agrees that Helloastro24 shall not be liable to Astrologer or to any third party for any modification or discontinuance of any service offered by Helloastro24, or for any losses or damages that may result to the Astrologer or any third party from such discontinuation or interruption of service. Helloastro24's services depend on various factors such as software, hardware and communications networks of Helloastro24, its contractors and suppliers. Helloastro24 does not guarantee that Helloastro24's service will be uninterrupted or that it will be timely, secure or error-free. Helloastro24, in its sole discretion and for any breach of this Agreement, may terminate Astrologer’s participation in the services and refuse any and all current or future use by the Astrologer of the Sites. In such a situation, the Astrologer will also forfeit all monies due from Helloastro24. However, in the event, that the Astrologer has not breached this Agreement, but the service in or on the Sites is modified or discontinued permanently without any fault of the Astrologer, the Astrologer shall be entitled to a pro-rate reimbursement of its payment. Helloastro24 intellectual property The Sites and the Astrologer Platform contain copyrighted material, trade secrets and proprietary information owned by Helloastro24 or its licensors. This Agreement does not grant to the Astrologer any rights to patents, copyrights, trade secrets, trade names, trademarks (whether registered or unregistered), domain names or any other rights, functions or licenses in respect of the Sites or Astrologer Platform; or any material or information appearing on the Sites or Astrologer Platform; or any services offered by Helloastro24. The Astrologer may not create any derivative work or technology based upon any trade secret, intellectual property, confidential or proprietary information of Helloastro24 or its licensors. Furthermore, the Astrologer may not sub-license, assign, transfer, sell or make any other commercial use of his or her membership in the Sites or Astrologer Platform. The Astrologer may not adapt or use any trademark, service mark, trade name, logo or domain name similar to or likely to be confused with those of Helloastro24 or its licensors, or take any other action that infringes upon or impairs Helloastro24's trademark or other intellectual property rights. Helloastro24 or its suppliers are the sole owners of all intellectual property and in particular the copyright, trademarks, database and patents, in the Sites, Astrologer Platform and in any software, application, graphics, text and other materials used therein, including the organization and selection of the materials contained therein. In addition, except as otherwise expressly set forth or provided in this Agreement, Helloastro24 or its suppliers shall retain all ownership rights in and to all content displayed on the Sites and Astrologer Platform including copies of data transferred or received by Astrologer through the Sites and Astrologer Platform. This section shall survive the expiration or termination of this Agreement. Indemnification Astrologer will indemnify, defend and hold harmless Helloastro24, and its employees, representatives, agents and affiliates against any and all losses, damages, suits, judgments, costs and expenses (including litigation costs and reasonable attorneys' fees) arising out of or in connection with any claim, suit, action, or other proceeding brought against Helloastro24 or such party, to the extent that such claim, suit, action or other proceeding is based on or arises from (a) any breach of any representation, warranty, covenant or agreement to be performed by Astrologer according to this Agreement; (b) Astrologer's provision of services to any third party, regardless of whether or not they are Members of Helloastro24; or (c) any materials that Astrologer has posted to Helloastro24 and its Sites and/or any content on Astrologer's Web site or otherwise provided to Members. Astrologer represents and warrants that it maintains and will continue to maintain adequate insurance if such insurance is required by any applicable laws or regulations which apply to the provision of services by the Astrologer, including, without limitation, professional liability insurance applicable to the legal and medical professions Privacy By registering as an Astrologer and agreeing to the terms and conditions of this Agreement, you are also agreeing to the terms of Helloastro24's Privacy Policy available at the privacy policy Legal requirement to disclose Helloastro24 may disclose Astrologer information including personal information if Helloastro24 reasonably believes that disclosure • (i) is necessary in order to comply with a legal process (such as a court order, subpoena, search warrant, etc.) or another legal requirement of any governmental authority, • (ii) would potentially mitigate Helloastro24's liability in an actual or potential lawsuit, • (iii) is otherwise necessary or appropriate to protect our rights or property, or the rights or property of any person or entity, • (iv) to enforce this Agreement (including, but not limited to ensuring payment of fees by Astrologers), or • (v) as may be required or necessary to deter illegal behaviour (including, but not limited to, fraud). Limited License Helloastro24 grants Astrologers a limited, nonexclusive, revocable right to use the Sites provided that Astrologer does not copy, modify, create a derivative work of, reverse engineer or otherwise attempt to discover any source code thereof, and provided further that you remain fully compliant with all terms and conditions of this Agreement and all other policies referenced herein or otherwise made available on the Sites. No Assignment You shall not assign your rights or obligations pursuant to this Agreement, in whole or in part, whether voluntarily or by operation of law, without the prior, written consent of Helloastro24. Any purported assignment without the prior written approval of Helloastro24 will be null and void and of no force or effect. Miscellaneous Nothing in this Agreement shall be construed as making either party the partner, joint venture, agent, legal representative, employer or employee of the other. Neither party shall have, or hold itself out to any third party as having, any authority to make any statements, representations or commitments of any kind, or to take any action that shall be binding on the other, except as provided for herein or authorized in writing by the party to be bound. This Agreement shall be interpreted only in accordance with the laws of India (excluding any rules governing the choice of laws), and any legal proceeding arising out of this Agreement will occur exclusively in the courts located in Ahmedabad, India. This Agreement will be binding and will inure to the benefit of the legal representatives, successors and assigns of the parties hereto. This Agreement (and the policies referenced herein and incorporated by reference) constitutes the entire agreement between Helloastro24 and the Astrologer with respect to the subject matter hereof, and the Astrologer has not relied upon any promises or representations by Helloastro24 with respect to the subject matter except as set forth herein. Persons and entities who live in a territory that is prohibited by law, regulation, treaty or administrative act from entering into trade relations with India are not permitted to use or access the Astrologer Platform or the Sites. No amendment to this Agreement will be effective unless made in writing. The paragraph headings herein are solely for the sake of convenience and will not be applied in the interpretation hereof. If any provision of this Agreement is held by a court of competent jurisdiction to be illegal, invalid, unenforceable, or otherwise contrary to law, the remaining provisions of this Agreement will remain in full force and effect.